(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

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Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Geetha Penta
Geetha Penta
2026-03-14
Great experience refinancing my home with Kiran and Dean Le at Loanfactory. They made the process smooth and seamless, providing guidance tailored to my needs. Communication was excellent with timely follow-ups, and they answered all my questions with genuine care. The entire refinance was stress-free, and I even secured a great mortgage rate. Highly recommend!
Venkat
Venkat
2026-03-14
The loan process was so smooth and very fast. They have provided correct and fast information through out process. Not much efforts that I realized from my side. Very Happy with Kiran and Dean. Amazing experience. I will continue with them again in future. Thank you Guys. -Venkat
Liem Nguyen
Liem Nguyen
2026-03-14
If you are looking to refinance, look no further. Hank and Johnny were so helpful and made what is usually a stressful process completely painless. They managed to get my house refinanced in only 14 days, and I walked away with a significantly better rate than I had before. Five stars for the speed, the great rate, and the excellent customer service!
Kassandra Spinnie
Kassandra Spinnie
2026-03-14
Matt S. has been amazing!! Couldn’t ask for anyone better to handle our loan. He was so great at explaining every detail and helping things run smoothly! Thanks Matt!!
Dung Tran
Dung Tran
2026-03-14
Five-star experience with this refinance team! They provided a very competitive rate and closed the loan right on schedule. The team was proactive, knowledgeable, and professional. I would definitely work with them again in the future.
Rajeshkumar Maduraiveeran
Rajeshkumar Maduraiveeran
2026-03-14
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